TERMS and CONDITIONS

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Welcome to Empowerment Health Solutions (Anthonia Nzika
PMHNP-BC, APRN, MSN, RN). By accessing or using our website, services, patient resources, telehealth services, or communications, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use this website.


1. About Our Practice

Empowerment Health Solutions provides psychiatric and mental health services through a licensed Psychiatric Mental Health Nurse Practitioner (PMHNP) and other authorized healthcare professionals where applicable.

Our services may include:

  • Psychiatric evaluations
  • Medication management
  • Mental health assessments
  • Telehealth services
  • Patient education resources
  • Follow-up care and treatment planning

The information on this website is intended for informational purposes only and does not constitute medical advice. PMHNPs are licensed healthcare professionals who assess, diagnose, and treat mental health conditions, including medication management and psychiatric care.


2. No Emergency Services

THIS WEBSITE IS NOT INTENDED FOR MEDICAL EMERGENCIES.

If you are experiencing:

  • Suicidal thoughts
  • Self-harm urges
  • A mental health crisis
  • A medical emergency

Call 911 immediately or go to the nearest emergency room.

You may also contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

Empowerment Health Solutions does not provide emergency psychiatric services through this website.


3. No Doctor-Patient Relationship

Use of this website does not create a provider-patient relationship.

A provider-patient relationship is established only after:

  • Completion of required intake documentation
  • Verification of eligibility
  • Acceptance as a patient by the practice
  • Completion of an evaluation or appointment

Submitting a contact form, email inquiry, or appointment request does not guarantee acceptance as a patient.


4. Telehealth Services

Certain services may be provided through telehealth technology.

By participating in telehealth appointments, you acknowledge and agree that:

  • Telehealth may involve electronic communication technologies.
  • Technology failures may occasionally occur.
  • You are responsible for maintaining a secure internet connection.
  • You must be physically located in a jurisdiction where the provider is legally authorized to provide services.

Additional telehealth consent forms may be required before treatment.


5. Medical Information Disclaimer

The content provided on this website is for educational and informational purposes only.

Website content:

  • Does not replace professional medical advice
  • Does not establish treatment recommendations
  • Should not be relied upon for diagnosis
  • Should not be used as a substitute for professional psychiatric care

Always consult a qualified healthcare professional regarding medical concerns.


6. Appointment Policies

Patients are responsible for:

  • Providing accurate information
  • Updating insurance information
  • Arriving on time for appointments
  • Completing required forms before visits

The Practice reserves the right to cancel or reschedule appointments when necessary.


7. Cancellation and No-Show Policy

Patients are expected to provide at least 24 business hours’ notice for appointment cancellations unless otherwise stated in practice policies.

Missed appointments or late cancellations may be subject to fees where permitted by law and applicable agreements.

Specific fees will be communicated separately.


8. Payment and Insurance

Patients are responsible for:

  • Copayments
  • Coinsurance
  • Deductibles
  • Non-covered services
  • Outstanding balances

Insurance verification does not guarantee payment.

Patients remain financially responsible for services rendered.


9. Prescription Policies

Medication requests are subject to clinical judgment.

The Practice does not guarantee:

  • Prescription approvals
  • Medication refills without evaluation
  • Controlled substance prescriptions
  • Early refills

Medication management decisions are based solely on medical necessity and applicable federal and Ohio regulations.


10. Privacy and HIPAA

We are committed to protecting patient privacy.

Protected Health Information (PHI) is handled in accordance with:

  • The Health Insurance Portability and Accountability Act (HIPAA)
  • Applicable federal laws
  • Applicable Ohio healthcare regulations

Please review our Privacy Policy for additional information regarding data collection and privacy practices.


11. Intellectual Property

All content on this website, including:

  • Logos
  • Text
  • Graphics
  • Images
  • Branding
  • Educational materials

is the property of Empowerment Health Solutions unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.


12. Website Use Restrictions

Users agree not to:

  • Violate any laws
  • Upload malicious software
  • Attempt unauthorized access
  • Interfere with website operations
  • Misrepresent their identity
  • Use the website for fraudulent purposes

We reserve the right to restrict access for violations of these Terms.


13. Third-Party Links

This website may contain links to third-party websites.

We do not control or endorse third-party content and are not responsible for:

  • Accuracy
  • Availability
  • Privacy practices
  • Security practices

Users access third-party websites at their own risk.


14. Limitation of Liability

To the fullest extent permitted by law, Empowerment Health Solutions shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Website interruptions
  • Technical failures
  • Reliance upon website content

Website use is at your own risk.


15. Indemnification

You agree to defend, indemnify, and hold harmless Empowerment Health Solutions and its providers from claims arising from:

  • Your use of the website
  • Violation of these Terms
  • Misuse of services
  • Violation of applicable laws

16. Accessibility

Empowerment Health Solutions strives to maintain an accessible website for all users, including individuals with disabilities.

If you experience accessibility issues, please contact us for assistance.


17. Changes to These Terms

We reserve the right to modify these Terms at any time.

Changes become effective upon posting on this website.

Continued use of the website constitutes acceptance of updated Terms.


18. Governing Law

These Terms and Conditions shall be governed by and interpreted under the laws of:

The State of Ohio, United States

Any disputes arising from these Terms shall be resolved in the appropriate courts located in Franklin County, Ohio, unless otherwise required by law.


19. Contact Information

Empowerment Health Solutions
4290 Macsway Avenue
Columbus, Ohio 43232
United States

Website: Empowerment Health Solutions

Email: empowermenthsllc@gmail.com

Phone: (614)-851-6100

About Us

Empowering individuals, families and communities for mental wellbeing.

Medication management
Talk therapy
Substance Abuse treatment
Mental Health Services
Empowerment Health Solution

Contact Info

Mon – Frd : 9 AM – 5 Pm

4290 Macsway Ave., Columbus, OH 43232